How It Works
From the first claim review through communication with the insurance carrier, we help organize and present the property loss.
Process Overview
Each claim develops differently, but a structured workflow makes the facts, documents, and open questions easier to follow.
We discuss the loss, property, claim status, and your immediate questions.
Visible property damage relevant to the claim is inspected and documented.
Photographs, notes, estimates, and supporting records are organized.
Claim information is assembled for a clear presentation to the carrier.
We address claim questions and advocate for the policyholder.
Claim Process Detail
We start with the facts available now: what happened, when it happened, the type and location of the property, whether a claim is open, current carrier communication, and the questions you want answered.
Request a Claim ReviewClaim Process Detail
A public adjuster may inspect and photograph visible property damage relevant to the claim. When engineering, environmental testing, or another licensed specialty is needed, that work should be performed by the appropriate qualified professional.
Claim Process Detail
The goal is a clear record of the loss—not simply a collection of photographs. Information is organized by affected area, damage category, and source so another claim professional can follow it.
Claim Process Detail
Claim information is checked, grouped, and prepared for presentation to the carrier. The exact package depends on the property, cause, policy, stage of the claim, and information requested.
Claim Process Detail
The public adjuster communicates with the carrier and advocates for the policyholder regarding the documented property loss, within the scope of public-adjuster services.
When to Contact Us
Discuss the loss, preserve useful documentation, and understand the basic information the claim may require.
Review what has been submitted, the carrier's requests, estimates, inspections, and questions that remain.
Compare the documented damage and repair information with the scope provided by the carrier.
Process FAQ
There is no fixed timeline. The timing depends on the type and extent of damage, available records, policy requirements, inspections, and the carrier's review process.
A public adjuster can handle claim-related communication within the scope of the engagement. You may still need to provide information or participate in parts of the process.
Useful records may include the policy, claim number, carrier correspondence, photographs, mitigation invoices, contractor estimates, receipts, and an inventory of damaged contents.
An open claim can often be reviewed. The available next steps depend on what has been submitted, what the carrier has requested, and the claim's current status.
The public adjuster may observe and photograph visible damage, discuss how the loss occurred, identify affected areas, and note records or specialist information that may be relevant.
Document the newly discovered condition and avoid assuming it is covered. The cause, timing, policy, and claim procedures determine how it should be presented to the carrier.
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