Fire & Smoke Damage
Help documenting fire, smoke, soot, and related property damage.
View Fire & Smoke DamageContact Empire Public Adjusters
Contact a New York Public Adjuster
Tell us about your property damage or insurance claim and how you would like us to contact you.
Claim Review Form
Tell Us About the Property Loss
Fields marked with an asterisk are required. If you prefer, call 917-540-9557.
Request Submitted
Thank You for Contacting Us
Your information was submitted for review. You can also call 917-540-9557 to discuss the property loss.
What Happens Next
After You Contact Us
The exact next step depends on the property loss and claim status. No fixed response or claim timeline is promised.
- 01
We Review Your Message
We look at the property, loss type, and claim status you provide.
- 02
We Discuss the Property Loss
A team member can follow up to understand the situation and your immediate questions.
- 03
We Identify the Next Step
We discuss an appropriate next step based on the damage, policy, and current claim stage.
Contact Us About
Property Claim Services
Choose a claim type for more specific documentation and process information.
Water Damage
Claims involving burst pipes, plumbing failures, leaks, and covered water losses.
View Water DamageStorm Damage
Claims involving wind, hail, severe storms, and fallen trees.
View Storm DamageVandalism & Theft
Support for property losses involving vandalism, break-ins, and theft.
View Vandalism & TheftCommercial Property Claims
Claim representation for commercial buildings and business properties.
View Commercial Property ClaimsNew York Service Areas
Serving Property Owners Across New York
Use an area page for local building context, or send the property address with your claim-review request.
View All Service AreasContact FAQ
Before You Get in Touch
What information should I have ready?
Share the property location, type of damage, date of loss if known, claim status, and the best way to reach you. Policy and carrier documents can be discussed during review.
Can I contact you if my claim is already open?
Yes. Include the current claim status and any questions about the carrier's inspection, estimate, or document requests.
Can I call before filing a claim?
Yes. You can discuss a recent loss and the information that may be useful to preserve before filing.
Do you handle commercial claims?
Yes. The services include claims involving retail, office, mixed-use, multifamily, and other commercial property.
What parts of New York do you serve?
Service-area pages cover New York City, Long Island, Nassau and Suffolk counties, Westchester County, and the five boroughs.