Proudly Serving All of New York Serving All of New York

Residential & Commercial Claims

We Work For You, Not the Insurance Company We Work For Policyholders

About Empire Public Adjusters

New York Public Adjusters Working for Property Owners

We support homeowners, landlords, commercial property owners, and businesses throughout New York during property insurance claims.

A public adjuster works for the policyholder, not the insurance company. The role includes documenting damage, preparing the claim, and advocating for the property owner.

Speak With a Public Adjuster

Tell us about your property damage and we’ll review your situation at no cost.

Your information is private and secure.

Brooklyn brownstone and row-house property streetscape
New York property claims can involve residential, multifamily, mixed-use, and commercial buildings.

Who We Are

New York’s Policyholder Advocates

Insurance companies have adjusters representing their interests. A public adjuster’s responsibility is to represent the property owner.

We help inspect property damage, organize claim documentation, prepare supporting information, and communicate with the insurance carrier throughout the claim process.

Our goal is to help property owners understand their claim and properly present damage that may be covered under their policy.

Public Adjuster Representation Benefits

  • New York Regulated

    Public adjusters must be licensed by the New York State Department of Financial Services before doing business in the state.

  • Policyholder First

    A public adjuster represents the property owner, not the insurance company.

  • Detailed Claim Review

    We examine the loss, existing documentation, and current claim status.

  • Local & Responsive

    Serving residential and commercial property owners throughout New York.

What We Do

Helping Property Owners Through the Claim Process

A property insurance claim involves more than reporting damage. We help organize the information needed to present the loss and communicate with the insurance carrier.

  • Review the policy and circumstances of the loss
  • Inspect and document property damage
  • Prepare estimates and supporting claim documentation
  • Communicate and negotiate with the insurance carrier
Explore Our Services
Brownstone-style row houses in New York after rainfall

Supporting New York residential and commercial property owners

Our Values

Principles That Guide Our Work

  • Integrity

    We approach every claim with honest and professional representation.

  • Transparency

    We explain the process and keep clients informed throughout their claim.

  • Advocacy

    We represent the interests of the policyholder during the insurance claim process.

  • Attention to Detail

    We focus on documenting the property damage and supporting information carefully.

Serving New York Property Owners

Public Adjuster Help Across New York

We assist homeowners, landlords, building owners, and businesses throughout New York.

View All Service Areas

Public Adjuster FAQ

About Working With a Public Adjuster

01 What does a public adjuster do?

A public adjuster helps a policyholder prepare and present a property insurance claim. That can include reviewing the policy, inspecting damage, organizing estimates and records, and communicating with the insurance carrier.

02 Who does a public adjuster represent?

A public adjuster represents the insured property owner, also called the policyholder. An insurance company adjuster represents the insurer.

03 What is the difference between a public adjuster and an insurance company adjuster?

The difference is who they represent. A public adjuster works for the policyholder, while an insurance company adjuster evaluates the claim for the insurer.

04 When should I contact a public adjuster?

You can contact a public adjuster soon after property damage, before filing if possible, or while a claim is already open. The right timing depends on the loss, the policy, and the current claim status.

05 Can I hire a public adjuster after filing an insurance claim?

Yes, a policyholder may be able to hire a public adjuster after a claim has been filed. The adjuster can review the work completed so far and identify documentation that may still be needed.

06 Can a public adjuster help with an existing claim?

A public adjuster can often assist with an open or disputed claim by reviewing the policy, damage documentation, estimates, and communications. Available options depend on the facts and claim status.

07 Do you handle residential and commercial property claims?

Yes. We assist with residential and commercial property claims involving fire, water, storms, vandalism, theft, and other losses that may be covered by the policy.

08 What areas of New York do you serve?

We serve property owners throughout New York, including New York City’s five boroughs, Long Island, Nassau County, Suffolk County, and Westchester County.

09 How does a public adjuster get paid?

Public adjusters are commonly paid a fee based on the insured’s recovery. In New York, the amount and terms must be stated in a written compensation agreement and are subject to state law.

Need Help With a Property Claim?

Talk With a New York Public Adjuster

Tell us what happened and where your insurance claim currently stands. We’ll review the situation and explain how we may be able to help.

  • Free Initial Claim Review
  • We Represent Policyholders
  • Serving Property Owners Across New York